Privacy policy

Last Updated: November 27, 2025

At The Miswak Stick ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website themiswakstick.com or make a purchase from us.

Information We Collect

Personal Information

When you make a purchase or create an account, we may collect:

• Name and contact information (email address, phone number)

• Shipping and billing addresses

• Payment information (processed securely through Shopify Payments)

• Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect:

• Device information (browser type, operating system)

• IP address and general location data

• Cookies and similar tracking technologies

• Browsing behaviour and page interactions

How We Use Your Information

We use your information to:

• Process and fulfil your orders

• Communicate with you about your orders and enquiries

• Send marketing communications (with your consent)

• Improve our website and customer experience

• Comply with legal obligations

Sharing Your Information

We may share your information with:

• Shopify (our e commerce platform)

• Payment processors

• Shipping carriers to deliver your orders

• Analytics providers to improve our services

We do not sell your personal information to third parties.

Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information

• Opt out of marketing communications

• Withdraw consent where applicable

Data Security

We implement appropriate security measures to protect your personal information. All payment transactions are encrypted through Shopify's secure payment gateway.

Cookies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

Contact Us

For privacy related enquiries, please contact us at:

orders@themiswakstick.com