Privacy policy

Your Privacy Matters

We're committed to protecting your personal information and being transparent about how it's used.

Quick Overview

What You Need To Know

🛒 Information We Collect

Basic information needed to process orders and improve your experience.

🔐 How We Protect It

Industry-standard security measures help keep your data safe.

🤝 When We Share Data

Only with trusted partners needed to operate our services.

⚙️ Your Rights

You control your personal information and privacy preferences.

Information We Collect

👤

Contact Information

Name, email, phone number

💳

Payment Information

Processed securely through trusted providers

📦

Order Information

Shipping and billing details

📈

Website Activity

Pages visited and interactions

Automatically Collected Information

When you visit our website, we automatically collect:

  • Device information (browser type, operating system)
  • IP address and general location data
  • Cookies and similar tracking technologies
  • Browsing behaviour and page interactions

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Communicate with you about your orders and enquiries
  • Send marketing communications (with your consent)
  • Improve our website and customer experience
  • Comply with legal obligations

Sharing Your Information

We may share your information with:

  • Shopify (our e commerce platform)
  • Payment processors
  • Shipping carriers to deliver your orders
  • Analytics providers to improve our services
We do not sell your personal information to third parties.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Withdraw consent where applicable

Cookies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

Data Security

We implement appropriate security measures to protect your personal information. All payment transactions are encrypted through Shopify's secure payment gateway.

Contact Us

For shipping enquiries, please contact us at:

orders@themiswakstick.com