Contact Us

We're Here to Help

Get in Touch

Whether you have a question about our products, your order, or anything else—our team is ready to assist you on your natural oral care journey.

Response Time

Within 24-48 hours

Global Shipping

15+ countries worldwide

Quick Answers

Find answers to the most common questions about orders and shipping.

Where's my order?

Orders typically ship within 2-3 business days. You'll receive a tracking number via email once shipped. International delivery takes 7-14 days.

Can I change my order?

Please email us within 24 hours of placing your order if you need to make changes. After that, your order may already be processed.

Do you offer refunds?

We want you to love your Miswak! If there's an issue with your order, reach out within 14 days, and we'll make it right.

Tariffs & customs delays?

Due to international shipping and customs processing, orders may occasionally experience delays of 1-2 weeks. Import duties may apply depending on your country.

Still have questions?

We're always happy to help. Drop us a line and we'll get back to you as soon as possible.

Send us an email