Refund policy
Refunds & Returns
We want you to love your Miswak experience. If something isn't right, we're here to help.
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14-Day Return
Window
Unused Products
Only
Fast Refund
Processing
Friendly Support
Team
Eligible for Returns
Your item must:- ✓ Unused
- ✓ In original packaging
- ✓ Accompanied by proof of purchase
- ✓ Returned within 14 days
NON-RETURNABLE ITEMS
Items We Cannot Accept- ❌ Opened Miswak sticks
- ❌ Used products
- ❌ Products damaged due to misuse
- ❌ Items outside the return period
HOW RETURNS WORK
Contact Us
→
Request Review
→
Receive Instructions
→
Refund or Replacement
Return Shipping Costs
Damaged or incorrect items
We cover the return shipping cost
If the item arrived damaged or we sent the wrong product, return shipping is completely free.
Change of mind
Customer is responsible for shipping
For returns requested for personal reasons, return shipping costs are the customer’s responsibility.
Refund Timing
Once we receive and inspect your return
5–10 Business Days
Damaged or incorrect items
Please contact us within 48 hours of delivery and include photos of the item and packaging.
We’ll arrange a replacement or a full refund at no additional cost.
